FAQs
More FAQs- When should disinfection services be considered for my home?
- During the water damage restoration process, do my belongings need to be moved away from the premise
- Do I need to move out while you restore my home after a fire or smoke damage?
Disinfection services from ServiceMaster Restore, should be considered whenever you suspect or have confirmed the presence of contaminants, viruses and other pathogens in your home. Whether it's due to recent rodent feces, viral illness, sewage backup, or other environmental hazards, our highly trained technicians are equipped with specialized products and equipment to properly clean and disinfect the affected areas of your home. Not only does this ensure the safety and health of you and your family, but it also reduces the risk of spreading contamination to other areas of your home. Trust in ServiceMaster Restore to provide expert disinfection services for a clean and safe living environment and peace of mind.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.