FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- What types of situations require biohazard cleanup, and how can I tell if I need your services?
- What does pre-loss condition mean?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Our biohazard cleanup is necessary for any situation involving biological waste, such as a crime scene, unattended death, sewage backup, or even hoarding situations. It is always better to err on the side of caution and call us if you have any concerns. However, some signs that you may need our services include strong odours, visible blood or bodily fluids, and the presence of hazardous materials. Our highly trained technicians will properly assess the situation and provide you with a detailed plan of action for safe and thorough cleanup and disinfection. Don't risk your health or the health of your loved ones, trust our biohazard cleanup services to handle any biohazard situation with expertise and care.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”