FAQs
More FAQs- Are there any warning signs of mould to look for in my commercial facility?
- During the water damage restoration process, do my belongings need to be moved away from the premise
- Are your disinfection products safe for use around humans and pets?
If there are dark spots on your ceiling, floors or walls, this is a sure sign of mould growth. Musty odours and mildew are often also signs that mould may be growing in your property. Respiratory and allergy symptoms such as coughing, sneezing, trouble breathing and wheezing are a common indicator of mould growth as well. High humidity levels in your building that result in condensation on glass and metal surfaces are also a warning sign of mould.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Absolutely. At ServiceMaster Restore, the safety of our customers and their loved ones, including pets, is our top priority. That's why we only use Health Canada approved products for our disinfection services. These products are proven to effectively kill contaminants, pathogens, and hazardous materials without posing harm to humans or animals. Our highly trained technicians also take all necessary precautions and follow strict protocols to ensure that the affected area is properly isolated during the disinfection process. With ServiceMaster Restore, you can have peace of mind knowing that your home will be thoroughly disinfected while keeping your family and pets safe from harmful chemicals.